Gage Park Automatic Transmission

MM Esco 6 months ago

I spent over three weeks speaking with a person at said location about bringing my vehicle in for repair I appreciate that the person informed me every time that I called that he had no room in the shop and he did not want to leave my vehicle on the street over night. the problem is that he gave me a time and date 2 times to bring in my vehicle and each time I called ahead of time he would come up with another excuse to not accept my vehicle. I guess that should have been a clear warning . to me that the lack of seriousnes from this individual would be enough to just go somewhere else. I spoke the the gentleman one more time. we agreed on a time and date. and also the price of the work to be done. he said that the price was based on his experience dealing with the issues that the transmission on my vehicl had. not a suprise Again I called ahead of time letting him know that I was on my way and that I lived 1hr away he had a hard time remembering our conversation. but when he kind of remembered our conversation , he stated that at the moment he did not have time to work on my vehicle. he still tried to see what he could do to help as if he was was doing me a favor, so he said " I am

Gregory Hansen 8 months ago

Very professional! Excellent customer service! Marc really spent the time to answer all my questions, and throughly explained all my options. Better price than four other shops that I called. Very patient with my questions with no sales pressure. VERY happy with the work and my car is running great! Highly recommended!!

c love a year ago

Went to this location over a week ago to inquire about transmission fluid and filter replacement for my truck. Was told by the person working at the time that they didn't have the filter/pan for my truck in stock and would have to order the part and that since it was Friday it probably wouldn't be in until the following Monday or Tuesday. I was unable to come that Tuesday because I had a flight that day. When I returned the following week I followed up once I was leaving the airport heading home. I was told by the person that answered the phone (sounded like the same guy I spoke to in person) that they did get the parts in. I asked if I could come in around 1pm or if the following day would be better. I was told to come at 9:30 in the morning instead because they had already begun to be busy for the day. I get to the location at 9:30 am and there's an older guy at the desk this time who tells me that they don't do that service there..... At the "Gage Park TRANSMISSIONS sales and SERVICE" shop?!? After I tell him that I have been speaking to someone at this shop for over a week regarding my vehicle and was told to come in I was then asked "what kind of car do you have again?"..... I

Antonio Correa 2 years ago

Absolutely thrilled with my experience at Gage Park Automatic Transmission! From the moment I walked through the door, I was met with a level of customer service that is truly hard to come by these days. As someone who decided to tackle the installation of a rebuilt transmission into my 2010 Chevy Silverado 4x4 on my own, I had a million questions—each one of which was met with patience, expertise, and enthusiasm from the team at Gage Park. The staff took the time to walk me through the entire process, explaining every detail about the rebuilt transmission I was considering. They provided insights into the durability and performance enhancements of the transmission I ultimately chose, and I couldn't be more pleased with the quality of their work. They answered all my questions—no matter how basic or complex—ensuring I felt completely confident in my purchase. What truly stood out was their genuine passion for what they do. They offered invaluable tips for the installation process, which made me feel like I had a knowledgeable friend in my corner. It's rare to find a business where the team is not just focused on making a sale but genuinely wants to ensure the customer is informed

Daniel Resendiz 3 years ago

While I did not receive a repair. I was given much needed advice regarding my vehicle and its transmission. I have no doubt that the men working are professional and extremely knowledgeable. They were friendly and courteous, I will be bringing my business here whenever I have another issue.